* {
  margin: 0;
  padding: 0;
  box-sizing: border-box;
}

:root {
  --ink: #1c1410;
  --paper: #fbf9f6;
  --paper-dim: #f1ece3;
  --crimson: #c81e3a;
  --crimson-dark: #8f1227;
  --clay: #e8dfd3;
  --gold: #c9a227;
  --muted: #6b6056;
}

body {
  font-family: 'Inter', Arial, Helvetica, sans-serif;
  background: var(--paper);
  color: var(--ink);
  -webkit-font-smoothing: antialiased;
}

a {
  text-decoration: none;
  color: inherit;
}

h1, h2, h3 {
  font-family: 'Fraunces', Georgia, serif;
  font-weight: 700;
}

.mono {
  font-family: 'JetBrains Mono', monospace;
}

.site-header {
  background: var(--crimson);
  position: sticky;
  top: 0;
  z-index: 100;
  box-shadow: 0 2px 10px rgba(0,0,0,0.12);
}

.header-inner {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 16px 28px;
  max-width: 1200px;
  margin: 0 auto;
}

.logo {
  color: #ffffff;
  font-family: 'Fraunces', Georgia, serif;
  font-size: 23px;
  font-weight: 700;
  letter-spacing: 0.2px;
  display: flex;
  align-items: center;
  gap: 8px;
}

.logo-mark {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  background: #ffffff;
  color: var(--crimson);
  border-radius: 50%;
  font-size: 16px;
  font-weight: 900;
}

.nav-desktop {
  display: flex;
  gap: 26px;
}

.nav-desktop a {
  color: rgba(255,255,255,0.92);
  font-weight: 600;
  font-size: 14px;
  padding: 8px 2px;
  border-bottom: 2px solid transparent;
  transition: border-color 0.2s, color 0.2s;
}

.nav-desktop a:hover {
  border-color: #ffffff;
  color: #ffffff;
}

.hamburger {
  display: none;
  flex-direction: column;
  gap: 5px;
  background: none;
  border: none;
  cursor: pointer;
  padding: 6px;
}

.hamburger span {
  width: 24px;
  height: 2px;
  background: #ffffff;
  display: block;
}

.nav-mobile {
  display: none;
  flex-direction: column;
  background: var(--crimson-dark);
}

.nav-mobile.open {
  display: flex;
}

.nav-mobile a {
  color: #ffffff;
  padding: 15px 28px;
  border-top: 1px solid rgba(255,255,255,0.14);
  font-weight: 600;
  font-size: 15px;
}

@media (max-width: 860px) {
  .nav-desktop {
    display: none;
  }
  .hamburger {
    display: flex;
  }
}

.container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 40px 28px;
}

.container.narrow {
  max-width: 620px;
}

.hero {
  background: linear-gradient(160deg, var(--crimson) 0%, var(--crimson-dark) 100%);
  color: #ffffff;
  text-align: center;
  padding: 100px 28px 90px;
}

.hero-eyebrow {
  display: inline-block;
  font-family: 'JetBrains Mono', monospace;
  font-size: 12px;
  letter-spacing: 2px;
  text-transform: uppercase;
  color: rgba(255,255,255,0.75);
  border: 1px solid rgba(255,255,255,0.35);
  padding: 6px 14px;
  border-radius: 30px;
  margin-bottom: 26px;
}

.hero h1 {
  font-size: 44px;
  line-height: 1.15;
  margin-bottom: 18px;
  font-weight: 700;
}

.hero p {
  font-size: 17px;
  color: rgba(255,255,255,0.88);
  margin-bottom: 32px;
  max-width: 480px;
  margin-left: auto;
  margin-right: auto;
}

.btn {
  display: inline-block;
  padding: 13px 28px;
  border-radius: 3px;
  font-weight: 700;
  font-size: 14px;
  border: 2px solid transparent;
  cursor: pointer;
  letter-spacing: 0.2px;
  transition: transform 0.15s, box-shadow 0.15s;
}

.btn:active {
  transform: translateY(1px);
}

.btn-primary {
  background: #ffffff;
  color: var(--crimson);
}

.btn-primary:hover {
  box-shadow: 0 4px 14px rgba(0,0,0,0.18);
}

.page .btn-primary {
  background: var(--crimson);
  color: #ffffff;
}

.page .btn-primary:hover {
  background: var(--crimson-dark);
}

.page .btn-primary:disabled {
  background: var(--muted);
  cursor: not-allowed;
}

.btn-outline {
  background: transparent;
  border: 2px solid var(--crimson);
  color: var(--crimson);
  margin-bottom: 16px;
}

.btn-outline:hover {
  background: var(--crimson);
  color: #ffffff;
}

h2 {
  color: var(--ink);
  margin-bottom: 6px;
  font-size: 30px;
}

h2::after {
  content: '';
  display: block;
  width: 46px;
  height: 3px;
  background: var(--crimson);
  margin: 12px 0 22px;
}

h3 {
  color: var(--crimson-dark);
  margin: 18px 0 12px;
  font-size: 19px;
}

.category-filters {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 28px;
}

.category-filters button {
  padding: 9px 18px;
  border: 1.5px solid var(--clay);
  background: #ffffff;
  color: var(--muted);
  border-radius: 30px;
  cursor: pointer;
  font-weight: 600;
  font-size: 13px;
  transition: all 0.15s;
}

.category-filters button.active {
  background: var(--crimson);
  border-color: var(--crimson);
  color: #ffffff;
}

.product-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(230px, 1fr));
  gap: 22px;
}

.product-card {
  border: 1px solid var(--clay);
  border-radius: 4px;
  overflow: hidden;
  cursor: pointer;
  background: #ffffff;
  transition: box-shadow 0.2s, transform 0.2s;
}

.product-card:hover {
  box-shadow: 0 10px 24px rgba(28,20,16,0.12);
  transform: translateY(-2px);
}

.product-card .thumb {
  width: 100%;
  height: 180px;
  object-fit: cover;
  display: block;
  background: var(--paper-dim);
}

.product-card .info {
  padding: 16px;
  position: relative;
}

.product-card .title {
  font-family: 'Fraunces', Georgia, serif;
  font-weight: 600;
  font-size: 16px;
  margin-bottom: 10px;
  line-height: 1.3;
}

.price-tag {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: var(--ink);
  color: #ffffff;
  font-family: 'JetBrains Mono', monospace;
  font-weight: 700;
  font-size: 14px;
  padding: 6px 12px 6px 14px;
  border-radius: 2px;
  position: relative;
}

.price-tag::before {
  content: '';
  position: absolute;
  left: -5px;
  top: 50%;
  transform: translateY(-50%);
  width: 10px;
  height: 10px;
  background: var(--paper);
  border-radius: 50%;
  border: 1px solid var(--clay);
}

.price-tag.lg {
  font-size: 22px;
  padding: 10px 18px 10px 22px;
}

.status-flag {
  display: inline-block;
  margin-top: 10px;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.5px;
  text-transform: uppercase;
  padding: 4px 10px;
  border-radius: 30px;
  background: var(--paper-dim);
  color: var(--muted);
}

.status-flag.out {
  background: #fde6e6;
  color: var(--crimson-dark);
}

.product-detail-card {
  border: 1px solid var(--clay);
  border-radius: 4px;
  padding: 28px;
  background: #ffffff;
}

.product-detail-card .thumb {
  width: 100%;
  max-height: 380px;
  object-fit: cover;
  border-radius: 3px;
  margin-bottom: 20px;
  background: var(--paper-dim);
}

.product-detail-card .description {
  color: var(--muted);
  line-height: 1.6;
  margin-bottom: 18px;
}

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
  margin-top: 18px;
}

.form-grid label {
  display: flex;
  flex-direction: column;
  font-size: 13px;
  font-weight: 600;
  color: var(--muted);
  gap: 7px;
}

.form-grid label.full {
  grid-column: 1 / -1;
}

.form-grid input,
.form-grid textarea,
.form-grid select {
  padding: 11px 12px;
  border: 1.5px solid var(--clay);
  border-radius: 3px;
  font-size: 15px;
  font-family: 'Inter', sans-serif;
  color: var(--ink);
  background: #ffffff;
}

.form-grid input:focus,
.form-grid textarea:focus,
.form-grid select:focus {
  outline: none;
  border-color: var(--crimson);
}

.form-grid textarea {
  min-height: 84px;
  resize: vertical;
}

@media (max-width: 640px) {
  .form-grid {
    grid-template-columns: 1fr;
  }
}

.error-text {
  color: var(--crimson-dark);
  margin-top: 12px;
  font-weight: 600;
  font-size: 14px;
}

.center-box {
  text-align: center;
}

.center-box input {
  display: block;
  width: 100%;
  padding: 13px;
  margin: 18px 0;
  border: 1.5px solid var(--clay);
  border-radius: 3px;
  font-family: 'JetBrains Mono', monospace;
}

.currency-row {
  display: flex;
  gap: 10px;
  align-items: center;
  margin: 16px 0;
  flex-wrap: wrap;
}

.currency-row select {
  padding: 9px;
  border: 1.5px solid var(--clay);
  border-radius: 3px;
}

.converted-price {
  color: var(--muted);
  font-weight: 600;
  font-family: 'JetBrains Mono', monospace;
  font-size: 14px;
}

.gallery-modal {
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(28,20,16,0.8);
  z-index: 200;
  display: flex;
  align-items: center;
  justify-content: center;
}

.gallery-modal-inner {
  background: #ffffff;
  border-radius: 4px;
  padding: 24px;
  max-width: 90%;
  max-height: 85vh;
  overflow-y: auto;
}

.gallery-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(160px, 1fr));
  gap: 12px;
  margin-top: 14px;
}

.gallery-grid img, .gallery-grid video {
  width: 100%;
  border-radius: 3px;
  object-fit: cover;
  max-height: 200px;
}

.thumb-preview {
  width: 80px;
  height: 80px;
  object-fit: cover;
  border-radius: 3px;
  border: 1px solid var(--clay);
}

.chat-window {
  border: 1px solid var(--clay);
  border-radius: 4px;
  height: 380px;
  overflow-y: auto;
  padding: 16px;
  margin: 18px 0;
  background: var(--paper-dim);
}

.chat-bubble {
  max-width: 75%;
  padding: 11px 15px;
  border-radius: 8px;
  margin-bottom: 10px;
  font-size: 14px;
  line-height: 1.45;
  word-wrap: break-word;
}

.chat-bubble.customer {
  background: #ffffff;
  border: 1px solid var(--clay);
  margin-left: auto;
}

.chat-bubble.admin {
  background: var(--crimson);
  color: #ffffff;
}

.chat-bubble.system {
  background: transparent;
  color: var(--muted);
  text-align: center;
  font-size: 12px;
  margin: 0 auto 10px auto;
  font-family: 'JetBrains Mono', monospace;
}

.chat-bubble img, .chat-bubble video {
  max-width: 100%;
  border-radius: 6px;
  margin-top: 8px;
}

.chat-form {
  display: flex;
  gap: 9px;
  flex-wrap: wrap;
}

.chat-form input[type="text"] {
  flex: 1;
  padding: 11px;
  border: 1.5px solid var(--clay);
  border-radius: 3px;
  min-width: 140px;
  font-family: 'Inter', sans-serif;
}

.admin-tabs {
  display: flex;
  gap: 10px;
  margin-bottom: 24px;
  flex-wrap: wrap;
  border-bottom: 1px solid var(--clay);
  padding-bottom: 0;
}

.tab-btn {
  padding: 10px 4px;
  border: none;
  border-bottom: 3px solid transparent;
  background: transparent;
  color: var(--muted);
  cursor: pointer;
  font-weight: 700;
  font-size: 14px;
  margin-right: 18px;
}

.tab-btn.active {
  color: var(--crimson);
  border-color: var(--crimson);
}

.admin-list {
  margin-top: 22px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.admin-row {
  border: 1px solid var(--clay);
  border-radius: 4px;
  padding: 13px 18px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  background: #ffffff;
}

.admin-row .row-actions {
  display: flex;
  gap: 8px;
}

.admin-row .row-actions button {
  padding: 7px 13px;
  border-radius: 3px;
  border: 1.5px solid var(--crimson);
  background: #ffffff;
  color: var(--crimson);
  cursor: pointer;
  font-size: 12px;
  font-weight: 700;
}

.admin-row .row-actions button:hover {
  background: var(--crimson);
  color: #ffffff;
}

.ticket-admin-layout {
  display: grid;
  grid-template-columns: 320px 1fr;
  gap: 18px;
}

@media (max-width: 760px) {
  .ticket-admin-layout {
    grid-template-columns: 1fr;
  }
}

.site-footer {
  background: var(--ink);
  color: rgba(255,255,255,0.7);
  text-align: center;
  padding: 28px;
  margin-top: 48px;
  font-size: 13px;
}

.site-footer a {
  color: #ffffff;
  text-decoration: underline;
}

.badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 30px;
  font-size: 11px;
  font-weight: 700;
  color: #ffffff;
  text-transform: uppercase;
  letter-spacing: 0.4px;
}

.badge.open {
  background: var(--crimson);
}

.badge.closed {
  background: var(--muted);
}

.empty-state {
  text-align: center;
  padding: 40px 20px;
  color: var(--muted);
  font-family: 'JetBrains Mono', monospace;
  font-size: 13px;
  border: 1px dashed var(--clay);
  border-radius: 4px;
}